If your identity information has changed and one of the following conditions is met, you can go to the [Update Identity Verification] page to update.
Alternatively, you may contact our customer service agents via Taccoin Support to update your information. Enter “How to update Identity Verification” on the chat and click on the link [Click here to reset KYC] provided in the Customer Service response.
Reasons for updating your Identity Verification include:
The documents have expired;
The name on the document has changed;
The ID number on the document has changed;
The nationality has changed;
Update or replace your existing documents to meet specific fiat channels’ requirements;
Change the name to a system recognizable language (e.g., from local-language ID card to English-language passport);
Update documents to meet Taccoin Card requirements.
Important note:
Please read the declaration carefully before clicking [Confirm Update].
You cannot transfer your account to another person or substitute another person’s ID for your ID.
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